For years I have been a loyal customer to Avon, some products that they offer are cheaper and better than other brands. They also continuously come up with new ideas and products that appeal to everyone. Whether you are a teenager, middle aged or older you will surely find products to suit both your skin type and budget.

The one thing I don’t like about Avon is no matter how much you spend you still need to pay delivery, most places nowadays offer free delivery if you spend over a certain amount but Avon doesn’t no matter how much you spend. Free delivery is always an incentive for buying but with Avon their standard delivery charge is £3.50 no matter how much you spend. I know it doesn’t seem like a lot but if you only need a few items and it comes up to a mere £20 then adding £3.50 to that doesn’t really seem worth it.

Avon free delivery
Of course you can always contact your local representative and have them deliver it for you free of charge but I find that they are not always reliable and delivery can take weeks in some cases. Also I have had problems with free gifts that are also supposed to come with certain products, they are not always guaranteed through your local Avon representative. Ordering online is easier and also stock is guaranteed.

Avon poor delivery service

On the last few occasions that I have ordered Avon products I have found that the box that it all arrives in is damaged completely, not a squashed box but ripped open. When I called them and complained they said that there was nothing they can do! The call centre is in India so beware, then customer service said to check the box and if anything was missing they would replace it free of charge. I had ordered £200 worth of Avon products, I was very tempted to call and say half of the items were missing but then I was afraid that Karma would come and bite me in the bum so I didn’t. Looking back if I had the time I would have tried my luck but I am very disappointed in Avon for not taking action.

Also Avon does not let you order more than £200 worth of goods at a time if you go over you need to call customer service. I know it seems like a lot of money but I order for my mum and other family members so we don’t all have to pay the delivery charge, plus I am A-List member and get many products cheaper than those who are not. One of the Avon moisturisers that my mum uses is £25 so buying a day cream plus a night cream already costs £50 it’s very easy to spend £100 without realising especially when you are tempted with so many offers.